Illustrated customer service at a butcher counter

Store services

Practical support around your product requirements.

Discuss cuts, portions, quantities and advance orders directly with the store.

Custom preparation

Explain the cut and portion size you need.

Customers may enquire about cutting, portioning or preparation preferences. Service depends on the product, available equipment, staff capacity and the notice provided.

For anything specific, contact the store before travelling rather than assuming the service is immediately available.

Illustrated cutting board and custom meat preparation
Illustrated advance order checklist

Advance enquiries

Better detail leads to better preparation.

For larger quantities, family packs or a preferred collection date, send the request early. A response is not an order confirmation until the store has explicitly confirmed product, quantity, price and collection arrangements.

Start an enquiry

Custom cut enquiries

Discuss preferred sizes and preparation where available.

Family quantities

Ask about practical household packs and mixed options.

Advance planning

Provide a target collection date for larger requests.

Email confirmation

Keep important details clear through written communication.